Case Studies
Meeting Planning
National Health Care Summit
- The market leader in a very difficult disease state was facing increasing competition from newer drugs and biopharma companies
attempting to negotiate more favorable reimbursement contracts with payers.
- We proposed a national summit with representatives of all parties interested in improving cost-effective patient care.
- Objective: As a market leader, establish common ground among practitioners, payers, and patients to identify and effectively
address obstacles to optimal and cost-effective patient care.
- Summit participants were carefully chosen to represent all key market segments
- Specialists highly engaged in progressive treatment modalities
- Specialists with large patient practices, but still using more traditional therapies
- Important in identifying perceived and real obstacles to optimal therapy
- Specialists from heavy and lighter managed care markets
- Specialist NPs/PAs/nurses involved in patient counseling
- Office managers or other office staff responsible for expediting prescription coverage by MCOs
- Primary care practitioners with high specialist referral rates
- Important to assessment of early diagnosis strategies
- Identifying issues/needs to coordinate care in conjunction with aggressive therapeutic regimens prescribed by
specialists
- Primary care practitioners with high number of disease-specific patients, but low specialist referral rates
- Addressing obstacles to referral, needs of referring physicians
- Representatives from MCOs
- Medical/pharmacy directors
- Case managers
- National patient advocacy organization
- Keynote speech by executive director
- Patient advocates with long-term experience of disease state
- The planning and design of the summit were especially challenging insofar as several departments within our client’s company were
involved in a variety of approaches to each of these segments
- Once the program was finally designed to everyone’s satisfaction, we were asked if we could successfully execute within 2
months
- Execution within 2 months was seamless as the result of rigorous planning and intense identification and discussions with key
stakeholders in the process
- The involvement of patient advocates was greatly appreciated by all participants, as it intensified our focus on the primary goal
of all health care practitioners: optimal patient care
- Our client effectively underscored their longstanding commitment to patient care, leveraging the extensive history of the
product's safety and successful therapy
- Our client also gained valuable insights into each touch point of the patient care process, thereby assisting in the design of a
multitude of targeted follow-up initiatives to assist all members of the health care team, including patients
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